IT management refers to the monitoring and administration of an organization’s information technology systems: hardware, software and networks. IT management focuses on how to make information systems operate efficiently. Just as important, it’s about helping people work better.

Organizations need real time information to make critical business decisions about a fast changing landscape. Information on customers, spending trends, competition and operations can enable businesses to derive untapped revenue growth and profitability throughout the enterprise. Especially in an environment of declining consumer spend, micro-targeting and adaptive data management become key success factors.

In a highly competitive global business environment, iFlex’s Business Intelligence & Information Management solutions empower business leaders with real time information to make critical decisions faster, and respond rapidly to market dynamics. Our offerings cover the full lifecycle, from consulting and design to implementation, integration and support.

Consulting

These services help clients understand business challenges and propose solutions meet the short term and long term organizational objectives. Our services include:

• Business Intelligence & Information Management Readiness workshops
• Tools Selection & Standardization
• Data Warehouse Design
• Management Reporting & Dashboards

Implementation

Our implementation services include design, development and implementation of business intelligence solutions, including:

• Architecture Design
• Data Modeling
• ETL Strategy & Development
• Data Mart
• Reports & Dashboard Development
• Tools Deployment

Management

This lifecycle of services includes:

• Data Warehouse Operations
• 24×7 Support
• Maintenance & Enhancements
• Enterprise Tool support